SGBox case management capability is fully interactive and tightly integrated with workflow and playbooks to consolidate the entire incident response process. With the SGBox case management, an analyst can access a single record view to dynamically analyze and interact with all data and critical components related to an incident. From any record, the analyst can instantly execute an array of correlated investigatory actions specific to that case.
Pre configured views on incidents. It’s possible to show them by risk or time created.
It’s possible manually or automatically assign the incident to a specific operator or team. Additional information can be added during the resolution.
View the incident history from the creation to the resolution. Analyze step by step the actions executed by each operator.
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